1. Introduction
We know privacy policies are usually the kind of page people skip. But if you've ever wondered what happens to your name, your phone number, or your travel preferences when you fill out a form on our website — this page answers exactly that.
At TravelOcat, we take your privacy seriously. Not because we have to, but because you're trusting us with your personal details to plan one of the most meaningful experiences of your life — your holiday. That trust matters to us, and we handle your information with care.
2. What We Collect
We only collect information that's genuinely needed to help you plan and book your trip. Here is how it breaks down:
- Provided Directly By You: Full Name, Email, Phone, Residence, Passport Details, Travel Preferences.
- Collected Automatically: IP Address, Geo-location, Device Analytics, Page Visits.
- Third-Party Attribution: Limited ad pixel mapping from platforms like Facebook or Google.
3. How We Use It
We use your personal data specifically to manage bookings, optimize campaigns, and satisfy statutory travel criteria:
- Itinerary customization and logistics planning.
- Vouchers, flight tickets, and hotel voucher issuing.
- SMTP transaction alerts and WhatsApp concierge updates.
- Compliance with regional security and visa filing.
4. Storage & Security
Your travel details are hosted on certified secure servers and shielded behind industry-grade encryption models (SSL handshake) to protect transaction histories and details.